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This is a guest post by Jason Viglione.

I’ve been bouncing back and forth between Tweetdeck and Seesmic desktop.
Tweetdeck meets my needs when it works which is less and less lately.
Seesmic makes me feel like I’m in a cartoon and has its share of problems. I
contacted Loic about issues on his end (not the first time) and was less
than pleased with the results from him and his support team, driving me back
to Tweetdeck in spite of its technological faults.

Loic and I have, on several occasions, not seen eye to eye. He has no sense
about tech. He’s not a tech guy. He’s a media guy. He’s a friendly athlete
with dreams of connecting the world and good angels. Seesmic tanked in the
image market and luckily twitter showed up to bail him out. He’s too nice of
a guy which is why nobody on his team has any teeth. It’s why he takes shit
from Mikey over a TC constantly. It’s why there’s no aggressive pattern to
the support behaviors for his customers. His support team ignored the images
I sent over twitter and what I was saying, just following a script and
asking me to email (to which I haven’t gotten a reply). You pull that shit
with the dopes who call in about adding HBO and wanting to know if HD
matters on their tube TV. After all the interaction I’ve had with the Loic,
it’s a shame he didn’t give his support team a heads up that I’m not a dope
who tweets about what movie I’m going to see or the fact that I’m eating a
peanut butter and jelly sandwich. He doesn’t get it. He never has. I’ve been
screaming this from the virtual rafters for a while now. Loic is without a
clue and unless he starts pulling in cash in a hurry, he’s gonna have a
problem. So is all of Seesmic and ping.fm – which was a dumb purchase if you
ask me.

Tweetdeck on the other hand is too big for its own good and it fails under
its own weight along with the fact that it’s not propped up by Twitter very
well. People hear Tweetdeck and want it not realizing that it’s for the
power Twitterer mostly. I keep 7 columns running constantly with a few
search columns that come and go. I’m at nearly 1,000 tweets a month though.
Most people would be satisfied with a little Twitterific bird at the top
that chirps and pops up when when your BFF tweets about Lohan’s jail
sentence. You don’t need Tweetdeck for that. Their other issue is that each
version is SO vastly different. Tweetdeck on my Mac, iPhone and iPad are
totally different. I can’t post to FB fan pages anywhere but the computer,
for example. The iPad is the most limited, even with all that real estate to
do something terrific.

All of these platforms are walking on eggshells though because if there’s to
be a Twitter collapse they have nothing left but remaining angel cash that
they’re trying to hang onto. I understand that it’s a delicate balance but
the problem is that it’s too late to find that balance. You all raced to be
first with a hearty client and now you have to keep it going. The erosion of
throughput on Twitter’s end is making it nearly impossible and your gigantic
clients just sputter and fail. This is why lean Uis like Twitterific and
Tweetie are the auxiliary clients for people until Tweetdeck and Seesmic get
functionality back.

It’s all a disaster, frankly and dopes at the respective helms will need to
figure out before they run it all aground and it’s over.

Jason Viglione has a lifelong passion for tech and is considered to be an emerging social media pundit. He is fast becoming a recognizable personal brand and trusted source for information about the latest technology, gadgets, or websites. Jason writes as the technology examiner for the national edition of examiner.com as well as his own website.  Follow Jay on Twitter @JayVig.  Every week there is a new weekly wrap-up in tech video as well as special pieces on YouTube

Further reading:

T.S. Elliott Interview – How Are People Using Twitter?

What’s Your Preferred Twitter App To Use?

Facebook Versus Twitter – Who’s In Panic Mode?

What’s A Large Following On Twitter Worth?

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