Comments on: What’s The Worst Tech Product You Have Ever Used?

By: Frank

Frank — Thu, 15 Oct 2009 17:20:06 +0000

Usually the people that are in the same category with us in regards to MS Office ’07 are those that are tech enthusiasts like ourselves. Although, I can see it causing great frustration to the average user since the interface was a big change from ’03. I do use Open Office on my Mac computer. Not only is it just as good as MS Office, but it’s simple to use! Everyone likes simplicity! I have heard many complaints with iTunes before. Personally, besides the music on my iPod, I don’t use iTunes at all.

By: Frank

Frank — Thu, 15 Oct 2009 17:17:21 +0000

You are absolutely right. Poor interfaces can kill a product as well as the length of time a customer will spend trying to figure it out. There are many poorly made products out there, but people should try to figure them out and not give up because it requires a procedure to set up. Your reasoning makes perfect sense and the interface is definitely key for the success of a product if you are using Anti-Virus software.

By: Meam Wye

Meam Wye — Mon, 12 Oct 2009 03:13:20 +0000

“Are you willing to learn a new tech product that seems complex or will you give up after 20 minutes?”: well, it depends on the functionality provided by the product. I have spent days trying to figure out some of the products (for e.g., a wireless sensor network simulator that integrated in Matlab)that I found were complex because of the richness of their features. For others, like anti-viruses etc., I give up after 5-10 minutes as generally if these common-use technology products can’t be learned within a few minutes then probably it’s the due to the poor user interface.

By: Jon

Jon — Thu, 08 Oct 2009 18:27:04 +0000

Frank, I agree with you on MS Office ’07…but you know we’re in a minority with that. This is why I use Open Office. The UI is very similar to MS Office ’03, though I know the Open Office folks are developing a UI overhaul (Project Renaissance) so we’ll have to see how it goes.
In other news, I’ve never been thrilled with iTunes resource hogging….Songbird for me!