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How much money have you paid for computer consultations in the past?

I’m guessing you’ve paid top notch money at some point in your life.

Let’s face it.  Everyone has computer problems. However, I have a problem with companies ripping people off, like the Geek Squad.

I’m sure you’ve been burned by them before. I know my mom almost was.  She called up the Geek Squad to have them check out her computer and they were going to charge her for a problem they couldn’t fix.

What’s A Reasonable Price To Fix Your Computer?

This could be a tough question because your asking someone to use a skill that not many people have.  Obviously, they want to be compensated, but it can be done without charging a crazy price like $100 just for walking in the door.

The more challenging the issue you are having with your computer, the more its going to cost.  Personally, I’m comfortable paying a premium price if I know the issue can be resolved.  Although, not everyone wants to go that route, so how can you decide whether or not a service to fix your computer is worth paying for?

How Do I Know When I Need Assistance?

It’s been a while since I’ve done  ”tech tips” on my blog, but I felt it was time to save you from being ripped off.

Here’s the three important tips you need to look into…

1. Research these “experts” before hiring them.  People like the Geek Squad do not run their business in a fair manner.  First, they charge too much to run a diagnostic (which is just to see what’s wrong) and most of the people who join the GeekSquad usually come from another department within Best Buy since they own Geek Squad.  I just don’t trust them.

2. Do they offer a “free trial run.”  Most tech consultants should be offering a free trial run so that you can see if they’re legitimate.  For example, are they offering first time clients a free diagnostic check.  That would be a good way to establish some credibility.  For you, you get to know what’s wrong with your computer for free and can choose whether or not to pay to have it fixed.

3. Do they have referrals or support from past clients.  Granted new tech consultants aren’t going to have this “backing” to their business.  So what do you do then?  Simple…ask for their resume!  Hell, I’d give my resume to someone if I knew they were interested in my services.  I’ll be as transparent as possible especially if I don’t have any referrals to back it up.

What Routes Have You Taken In The Past To Repair Your Computer?

I’ve been fortunate enough that I know how to fix computers.  First because an old roommate of mine was an IT major in college and second my cousin is an IT technician and they both taught me a lot.  However, not everyone has that luxury, but if you do, who has helped you and what advice have they given you?

If you’ve been ripped off before by a tech consultant, let us know in the comments below.  Also, tell us who it is so that we can make sure nobody else becomes a “victim.”  I gave you mine with Geek Squad.  I still despise how they handled business with my mom.

Hopefully these tips provide you with a structured process to take when deciding how to fix your computer should any future situations come about.

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