Posted on Friday, 22nd July 2011 by Frank

Do you care about the relationships you build online? Think about it, when someone reaches out to you and provides you with feedback, do you acknowledge it? If not, you’re making a big mistake. Not only are you missing out on a chance to improve yourself, but also build your community in a positive manner.

Tags: caring, community, customer engagement, email conversation, engaging, relationships
Posted in Customer Engagement | Comments (23)

Posted on Friday, 15th July 2011 by Frank

Have you ever felt that the big names in social media never respond to you? However, you keep joining them on various social networks whenever they ask you to connect with them. You just want them to hear you out, I get it, but how should you get their attention? Do they really care?

Tags: community, connect, engagement, internet celebrities, Social Networks
Posted in Social Networks | Comments (4)

Posted on Friday, 1st July 2011 by Frank

Would you like to see an increase of blog comments to your site? If so, #CommentHour is for you. A simple, yet one of the most effective ways to increase engagement on both Twitter and your blog. There’s never been a more powerful way to combine two platforms for the better of the community.

Tags: #commenthour, comments, community, engagement, interaction, Twitter, twitter chat
Posted in Customer Engagement, Twitter | Comments (39)

Posted on Friday, 7th January 2011 by Frank

Would you ever expect that YouTube could fail in one aspect of their product? Well, obviously everyone can fail, but YouTube has really seemed to lack on the aspect of community building. Not to say they don’t have a large user base, but the majority of the people making comments are really nothing more than trolls. Do you agree?

Tags: comments, community, failure, social media, trolls, YouTube, youtube failure
Posted in YouTube | Comments (4)

Posted on Thursday, 15th April 2010 by Frank

One of the Co-Founders of Claim.io, Arron Kallenberg took the time out to let me interview him about what they offer and how often they interact with their community. They have something really significant that I feel sets them apart besides being involved with the community. To find out what that is…listen to the interview!

Tags: arron kallenberg, claim.io, community, interaction, interview, sara czyzewicz, social media, Social Networks
Posted in Social Networks, STZ Podcast | Comments (2)