Wednesday, 22nd February 2012.


Posted by Frank

Have you ever felt that the big names in social media never respond to you? However, you keep joining them on various social networks whenever they ask you to connect with them. You just want them to hear you out, I get it, but how should you get their attention? Do they really care?

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Posted in Social Networks | Comments (4)

Posted by Frank

Have you taken a look into Empire Avenue or do you feel it’s not your cup of tea? If you feel it’s not for you, I highly suggest giving it a shot. I felt like you once before, but curiosity led me to signing up for an account. Trust me, read my tips that will surely change your mind.

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Posted in Social Networks | Comments (2)

Posted by Frank

Would you like to see an increase of blog comments to your site? If so, #CommentHour is for you. A simple, yet one of the most effective ways to increase engagement on both Twitter and your blog. There’s never been a more powerful way to combine two platforms for the better of the community.

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Posted in Customer Engagement, Twitter | Comments (39)

Posted by Frank

Who doesn’t want to meet good people? Who doesn’t like Twitter? Combine the two and add a Twitter chat to the mix like #blogchat and you have the makings of an awesome conversation. There’s so much value in these “chat rooms” on Twitter, but I’m sure most people don’t take the time to notice.

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Posted in Twitter | Comments (6)

Posted by Frank

Papa Johns does a poor job with customer service via email and through social media. They say they’re going to fix an issue, but it never actually happens. Honestly, how can you continuously redirect customers on Twitter to the support email address?

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Posted in Customer Engagement | Comments (2)